Shop Desk · for local shops

Keep the lead. Ask for the review. Fill the calendar.

Four small tools for local shops. Each one is sold on its own. You do not need the card.

The four tools

Missed Lead Text-Back

When a form comes in or a call goes unanswered, that person gets a text in about a minute, and you get a text with who reached out and what they asked.

$197 setup + $79/mo

What you get

  • A text to the lead in about a minute, with your shop name on it.
  • Different wording after hours than during business hours.
  • A text to you with who reached out and what they asked.

What we do not do

  • Text anyone who has not contacted you, or send promotions.

Review Ask After the Job

Your crew taps Job done, and the customer gets one text with a link to review you on Google.

$297 setup + $97/mo

What you get

  • One tap from a phone after each job. No app to learn.
  • A tracked link, so you can see how many people tapped it.
  • The same text gives a private way to message you, and it reaches you right away.

What we do not do

  • Offer anything for a review, hide the Google link from anyone, or text a customer without your crew's tap.

Book + Text Reminder

Customers pick a time on your booking link, you get a text, and they get a reminder 24 hours and 2 hours before.

$247 setup + $79/mo

What you get

  • A public booking link for your website, Facebook page, and Google profile.
  • Reminder texts 24 hours and 2 hours before, with a cancel link in each.
  • A text to you every time someone books.

What we do not do

  • Dispatch, routing, crews, or invoicing. One calendar, one link.

Shared Inbox

Website chat, email, and texts land in one inbox, and anyone at your front desk can answer from it.

$497 setup + $149/mo

What you get

  • One inbox, with your shop name on the website chat box.
  • A simple customer list: name, phone, last job, open quote. Export it to a spreadsheet any time.
  • We host it and run it. You never touch the admin side.

What we do not do

  • Send messages to your customer list ourselves, or connect TikTok, Nextdoor, Yelp, or Google messages.
The bundle

Shop Desk

Missed Lead Text-Back, Review Ask, and Book + Text Reminder together.

$497 setup + $149/mo

Add the Shared Inbox: +$297 setup and +$79/mo.

The mailer is separate.

Ask about Shop Desk

Three steps, and we do the building

1

Tell us how work reaches you

A short call: phone, website form, Facebook, or all three. We ask which tools you want and what hours you keep.

2

We set it up and test it

We connect it to your form, number, or calendar and send the first test texts to your own phone before anything goes live. Carriers review each business's texting registration, so go-live depends on their review. We start it first and keep you posted.

3

Your crew taps, we keep it running

Your people use a link or a tap. We host it, fix it, and send you a short written guide for the front desk.

Who it is for

A good fit

  • Trades and services where a call, a form, or a Facebook message starts the job: HVAC, plumbing, electrical, roofing, auto repair and body, lawn care, cleaning.
  • Appointment businesses: salons, barbers, studios.
  • One location, a small crew, and one person who wants fewer things to remember.

Not a fit

  • Multi-location chains or franchises that need corporate sign-off.
  • Healthcare providers.
  • Shops that want dispatch, routing, or invoicing software.
  • Anyone who wants us to text a purchased list.

Questions

Do I need the card to use Shop Desk?

No. Shop Desk is sold on its own. The card is a separate product with its own agreement.

Who actually sends the text?

Our system sends it from a number set up for your shop, and your shop name is in the message. Every text includes a way to opt out. Reply STOP, or ask us to stop in plain words, and that person is removed from your shop's list. We only text people who contacted you, who booked with you, or who agreed to a text from your crew. Delivery depends on the carriers.

What if a customer had a bad experience?

Every review text goes to every customer with two links: a Google review and a private message to you. They can use either or both. We never hide or demote the Google link, and we offer nothing in exchange for a review. If someone uses the private message, you get it right away.

If I cancel a tool, do I keep my card spot?

Yes. The tools and the card are separate agreements. Canceling one does not touch the other.

Do you build or redesign my website?

No. We work with the site you have: your contact form, a booking link, a chat box. If a tool needs a small piece added to your site, we send you the snippet or add it if you give us access. If you have no website, the booking link works as a page of its own.

Which social accounts work on day one?

Website chat, email, and texting if your shop has a number for it. Facebook Messenger only if your page connects when we set it up. We check that first and tell you, and we do not promise it. Instagram only if your account is already approved to connect. We do not connect TikTok, Nextdoor, Yelp, or Google messages.

Talk to a person

Prefer to talk it through?

That is usually faster. Call or text (573) 880-9042, or leave your details here and we will get back to you the same business day.

Looking at the 9×12 card instead? See the card for businesses.

Ask about Shop Desk

Tell us which tools and we will come back within a business day.

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